Experiencing no sound during calls on your iPhone 15 Pro can be quite frustrating, especially when you need to make or receive important calls. This issue can be caused by various factors, such as software glitches, hardware problems, or incorrect settings. Fortunately, there are several solutions you can try to resolve this problem.

Check Your iPhone Settings

Before you start troubleshooting, it's essential to ensure that your iPhone's settings are correctly configured. Sometimes, the problem might be as simple as a setting that has been accidentally changed.

First, check if your iPhone is set to silent mode. If it is, switch it back to ring mode. Also, ensure that the volume level is high enough. You can adjust the volume using the buttons on the side of your iPhone.

Check the Do Not Disturb Mode

The Do Not Disturb mode on your iPhone might be the reason why you're not hearing any sound during calls. When this mode is activated, it silences all calls and alerts, even when your iPhone is unlocked.

To check if Do Not Disturb mode is on, go to Settings > Do Not Disturb. If it's activated, turn it off.

Check the Phone Noise Cancellation Feature

Your iPhone has a noise cancellation feature that reduces ambient noise on phone calls when you're holding the receiver to your ear. However, this feature can sometimes cause issues with call sound.

To check if this feature is causing the problem, go to Settings > Accessibility > Audio/Visual > Phone Noise Cancellation. If it's on, try turning it off to see if it resolves the issue.

Restart Your iPhone

A simple restart can often fix many issues on your iPhone, including no sound during calls. Restarting your iPhone can clear out minor software glitches and refresh the system.

To restart your iPhone 15 Pro, press and hold the side button and the volume down button until the power off slider appears. Drag the slider to turn off your iPhone. After your iPhone turns off, press and hold the side button again until you see the Apple logo.

Update Your iPhone Software

Software updates often include fixes for various issues, including problems with sound. If you're experiencing no sound during calls, it might be due to a bug in the current iOS version you're using.

To check for software updates, go to Settings > General > Software Update. If an update is available, tap Download and Install.

Reset All Settings

If the problem persists, you might need to reset all settings on your iPhone. This action will erase all system settings, returning them to their default state. However, it won't delete your data or apps.

Before proceeding with this step, make sure to backup your iPhone. To reset all settings, go to Settings > General > Reset > Reset All Settings.

Contact Apple Support

If none of the above solutions work, it's time to contact Apple Support. The issue might be due to a hardware problem that needs professional attention.

You can contact Apple Support via their website or by visiting an Apple Store. Make sure to describe your problem accurately to get the best assistance.

In conclusion, experiencing no sound during calls on your iPhone 15 Pro can be quite annoying. However, by following the steps outlined above, you can troubleshoot and resolve this issue. Remember, if all else fails, don't hesitate to contact Apple Support for help.

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